Shipping policy

Shipping Policy – Hakem Kashif

At Hakem Kashif, we are committed to delivering your orders safely and efficiently across Pakistan. Please read our shipping policy for information about order processing, delivery times, and shipping charges.

1. Order Processing

  • Orders are generally processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • We may contact customers to confirm their order details before dispatch.

2. Delivery Time

  • Major cities in Pakistan: Approximately 3–5 business days.
  • Other cities and remote areas: Approximately 5–7 business days.

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be communicated to customers at checkout or during order confirmation.

Any promotional free shipping offer will be subject to the terms and conditions specified in that offer.

4. Order Tracking

Once your order has been dispatched, you may receive tracking information through SMS, WhatsApp, or another available communication method.

You can use the tracking information to check the status of your shipment with the courier service.

5. Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping addresses and contact information when placing an order.

Hakem Kashif will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer.

6. Delayed or Undelivered Orders

Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur.

If your order has not arrived within the expected delivery period, please contact our customer support team for assistance.

7. Damaged Packages

If you receive a package that appears damaged, please contact us as soon as possible and provide photographs of the package and the affected product so we can review the issue and assist you.

8. Contact Us

For shipping-related questions or assistance with your order, please contact us using the contact information provided on our website.

Store Name: Hakem Kashif

Thank you for shopping with Hakem Kashif!